11 February 2010

The Wind In Your Sales


I was sent to a management workshop for a crime I didn’t commit.

Some of these jaw-fests aren’t all bad because they reacquaint you with your myriad of failings. This is considered good for those of us who are in danger of being well adjusted or happy. But a basic rule of thumb should be applied to improve them, for everyone. There should be one group for sales managers, and one group for actual humans.

From yesterday:

Sales Manager: … so realising that the customer was going to be in financial trouble with the arrival of the economic downturn, we worked out a deal with them that was beneficial for everyone, adhered to our core values, and we went in there and relieved them of some debt burden.

Me: Excuse me. When you say, “relieved them of some debt burden” do you mean that you repossessed their stuff?”

Sales Manager: Well, yeah.

Me: That... is truly excellent.

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