So I have this continual problem with my work computer. Every other day, I mean every second day, I have to get my account reset because the server decides it doesn’t like the cut of my jib.
This is not something that is quickly resolved. I work for a large company that has kept its head above the water, year after year, in the most predictable fashion - By making sure they haven’t spent up big on the silly things… like people. Particularly people with skills. They are seen as a bit of a rash spending habit. Now if you want people with exotic accents, well we’ve got them by the handful. Skills… not so much. Anyway, when you ring the IT guys to have your account reset, you are in for sometimes over half an hour wait. You then get someone who got their degree in “Smartology” from a non existent “College of Knowledge” in Calcutta.
I’ve been going through this cack of a routine for months now, and it’s starting to grow old. Once you know the promotional material on the on-hold soundtrack word for word, you’ve had enough. After getting it fixed I said to Harbajarn,
“Any chance of them actually arriving at an overall fix for this? I mean I lose about one working day per fortnight to this one glitch, let alone all the other crazy security delays we’ve got going on.”
He answers,
“You think that’s bad, we’ve got a lady who gets locked out every 15 minutes.”
People used to think that when I referenced the “Help Desk” in conversation, I was making a mistake when I just called them “Desk”. It’s actually developed a momentum of its own now.
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